88idPrivacy Policy
This page describes what we collect when you use 88id and how we keep that data protected. We at 88id take your privacy seriously and operate under clear rules about what information we gather, how we use it, and who may access it.
Our platform serves users across supported jurisdictions where local law permits. When you open an account with us or place a transaction on 88id, you share personal details with us — your name, email, phone number, and payment information. We explain below exactly what we do with each piece of data and the safeguards we have in place.
What we collect on 88id
We collect your personal information when you register an account, deposit funds, or contact our support team. This includes your full name, email address, date of birth, phone number, and residential address. We also collect payment details — your bank account number, card information, or mobile wallet identifier (such as DANA, e-wallet, mobile banking, or local payment) — to process your transactions.
When you use 88id, our servers record your activity: which games you access, how long you stay on the platform, and which features you use. We also collect your IP address and device information (browser type, operating system) to detect fraud and ensure account security. Cookies and similar tracking tools help us remember your preferences and keep you logged in.
How we use your data
We use your information to verify your identity, comply with local regulations, and prevent fraud. When you join 88id, we ask for your personal details to confirm you are who you say you are — this is called Know Your Customer (KYC) verification. We may ask for a copy of your ID, proof of address, or a recent utility bill. This process protects both you and us by ensuring accounts are not opened under false names.
We also use your data to process deposits and withdrawals. If you fund your 88id account via online payment in Jakarta, e-wallet in Surabaya, or mobile banking in Bandung, our payment processor receives your transaction details to complete the transfer. We keep records of these transactions for accounting and dispute resolution.
Our customer support team may review your account history if you contact us with a question or complaint. We use your email and phone number to send you important notices — such as changes to our terms, security alerts, or updates about tournaments and events on 88id.
Third parties and data sharing
We do not sell your personal information to advertisers or marketing firms. However, we share your data with trusted partners who help us run 88id. These include payment processors (banks, mobile wallet operators), identity verification services, and fraud-detection companies. Each partner signs a contract agreeing to keep your data confidential and use it only for the purpose we specify.
Our servers may sit outside your jurisdiction — for example, in data centres in Singapore or the Philippines. Your data may be transferred across borders to process transactions or store backups. We ensure that any transfer complies with applicable data protection laws.
Your rights and our commitments
You have the right to request a copy of the personal data we hold about you. You may also ask us to correct inaccurate information or delete your account and associated records, subject to legal retention requirements. To exercise these rights, contact our support team — we aim to respond within 14 days.
We keep your data only as long as necessary. Account information is retained for at least five years after closure to comply with anti-money-laundering rules. Transaction records are kept for seven years. If you request deletion before that period ends, we may retain a minimal record for legal or regulatory purposes.
Contact 88id
If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team. We are available to respond to privacy enquiries during standard business hours. You may also reach out during major holidays such as Idul Fitri, Idul Adha, or Imlek — we will respond as soon as operations resume.
Our service is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of 88id comply with their own jurisdiction's law.